Understanding the app

Why scans matter, what the green / amber / red freshness colors mean, and why the app is still filling in during the first minutes after you open it.

Troubleshooting

Local Network permission, AP isolation, guest networks — the checklist when discovery comes up empty.
How cross-ecosystem identity works, why duplicates happen, and when they merge on their own.
Long-lived tokens vs. session tokens, verifying the token with one curl command, and what a 403 means instead.

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